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Store Policies

Welcome to Lady Rose Treasures! 

♥All items are shipped within 1-2 business days of purchase or the following day after a holiday.

♥Ohio State residents will be charged 8% sales tax during checkout.

♥Orders over $400.00 will ship with insurance and shipping confirmation.

♥USA Domestic orders $500.00 and over SHIP FREE!!!

♥Please make sure your address is correct.

♥For international orders, any additional duties or fees are the responsibility of the buyer. We will list the exact price of the item on the customs form.

♥All payment information is secure. Shopify, our site host, keeps all credit card information confidential.   

♥We use the Pinterest Tag.

♥We gladly accept returns within 5 business days of delivery.  Please notify us before your ship the item back to us. Tracking and insurance is recommended.  Shipping costs are not refunded.

♥If you need additional information regarding an item, please contact us and we would be happy to provide additional information or photos. Please look at the listing photographs as closely as possible, they are part of the description. We try our best to fairly represent the condition of the item. Color variations may occur from different computer monitors and telephone screens. We do not edit our photos in any way.

♥All items are carefully wrapped in new shipping materials. If an item arrives damaged, please contact us as soon as possible. You will be asked to send photographs of the box and item so I may process an insurance claim with the USPS and process your refund.

♥If an item does not arrive, please be assured that we will do everything possible to locate your item! 

♥We would like to thank you in advance for your purchase. It is certainly our pleasure to have you for a customer and we are grateful for the opportunity. We love that we have been able to sell our treasures and meet wonderful people from all over the world!

Gary and Sandra